Verde Valley Ambulance Company Billing Department
Verde Valley Ambulance Company provides a complete in-house medical billing department that is compassionate and customer service oriented. Our knowledgeable and friendly billing department uses thorough and timely billing practices to correctly execute and complete billing to patients and insurance carriers. Our billing is performed in accordance with sound business practices and your account representative is more than happy to assist you should you have any questions concerning your ambulance transport or insurance claims. Verde Valley Ambulance Company is certified by Medicare and Medicaid and is a participating provider for all major insurance carriers. Our Billing Manager attends PWW classes every year to get these updated billing practices to help serve you better.
Please speak directly with our Billing Specialist, Susan, at 928-649-0821 during regular business hours.
Frequently Asked Questions
Q: I have insurance coverage, why am I being billed?
A: There could be serval things that could have happened; It is possible that we simply do not have your information on file. Current benefits have been maxed out, your ambulance transport may be a non-covered service or maybe cost of services have been applied to your deductible. We will be happy to discuss any questions you may have regarding your ambulance ride. Please feel free to contact our billing office with your questions.
Q: How do I set up a payment plan?
A: Please contact the billing department to set up a payment plan.
Q: Why were these service not covered by my insurance?
A: Certain insurance plans may only cover services rendered if it is considered emergency transportation.
Q: What payment options do I have to settle my account?
A: Personal Checks, Cashier’s Checks, Money Orders, Master card, Visa, and American Express.